We use Australia Post for all domestic orders.
Where We Ship
The Way ships to all street addresses in Australia
We do not currently ship to international delivery addresses.
To ensure you receive your order we recommend that you are available at the shipping address during regular business hours.
If you are not present at the shipping address at the time of delivery, Australia Post may leave a card giving you instructions on either redelivery or collection from them. If delivery or collection is unreasonably delayed or not possible, we may either:
- charge you for reasonable storage fees and other costs incurred by us; or
- no longer make the product available for delivery or collection and notify you that The Way is cancelling the applicable contract, in which case The Way will refund to you or your credit or debit card company as applicable any money paid to us, less our reasonable administration charges (including for attempting to deliver and then returning the product, and any storage fees as provided for above).
The Way does not take responsibility for lost, stolen or damaged items following delivery.
Australian Delivery Schedule
Orders are shipped on business days (Monday to Friday, excluding public holidays).
Orders placed on weekends and public holidays will be dispatched the next business day.
Estimated Delivery Times
2 - 4 business days
3 - 7 business days
Note: During major promotional events and special occasions (such as Christmas) please allow an additional 1-2 business days for your delivery to arrive.
Australia Post delivery options:
- STANDARD POSTAGE (WITHIN AUSTRALIA) – Flat Rate $7.95 AUD
Orders typically arrive within 2-7 business days from time of posting depending on your location.
FREE DELIVERY when order of $75 or more placed
We offer free STANDARD POSTAGE Australia-wide delivery when you place an order of AUD$75.00 (subject to change without notice).
Free shipping will not apply when you’ve taken advantage of a special offer and the total dollar value of the purchase is lower than $75 after discount.